Secure payment
Available payment methods are shown when you order, and transactions are processed securely.
MITCH BY AEF · OUR GUARANTEES
Clear information to order with confidence
Payment, delivery, returns, promotions and support: essential information is presented simply and clearly.
Our commitments
Useful information before, during and after your order.
Delivery information
Applicable delivery methods and times are shown before your order is confirmed.
Order tracking
Available tracking information is provided after dispatch.
Returns within 14 days
You have 14 days to change your mind, in accordance with the applicable return conditions.
Clearly stated offers
Applicable promotions and benefits are shown with their conditions when available.
Customer service
Our team remains available to assist you before and after your order.
Offers and promotions
Some offers may vary depending on the period, items or cart amount.
Limited-time promotions
When a promotion is active, its conditions are clearly stated before purchase.
Benefits based on your cart
Some benefits may depend on the order amount or contents.
Visible conditions
Any dates, limits or exclusions are specified with the relevant offer.
Delivery in Europe
Availability, delivery times and conditions may vary by destination.
Options available for your address are shown before the order is confirmed.
Customer service in English
OUR COMMITMENT
Clear conditions before your purchase
Essential information remains accessible so you can order with full knowledge.
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